Terms and conditions

 

  • Payment

We accept just about everything…except cash!

    • Apple Pay
    • PayPal
    • Credit Cards: Visa, MasterCard, American Express & Discover
  • Shipping
Outside Canada: Our prices do not include duties and taxes which are determined by customs agency and need to be paid when receiving the product. If you select the regular shipping mode, they mostly will not charge you any duties and taxes while people selecting the express shipping mode may have duties and taxes to pay. We do not control the duties and taxes charge you can contact your local custom agency to know more about the fees. If a package is refused by the receiver, we will refund the value of the swimsuit when we get it back but will not refund the value of the initial shipping fee. An order can take up to five business days before being processed at our warehouse (usually would be processed within two days). Once the order is processed, the time it takes to reach its destination varies depending on the country (the number of business days will be mentioned at checkout).
 
  • Return and exchange conditions

You should never wash your Freedoms wear Swimwear in a washing machine or tumble dry it. You should hand wash it. You can iron your Freedoms wear, but just make sure not to iron directly on the swimsuit. We do not recommend that you wear your Freedoms wear in a spa since excessively high water temperature could damage your swimsuit. We will not refund any swimsuit which were damaged due to not following the instructions.

 

  • Return policy

To be eligible for a refund, the swimwear is in its original condition, it must not have been worn or washed. You have 30 days after the reception of the product to return it for refund. We will refund the amount paid for the swimsuit EXCLUDING the original shipping cost. It is your responsibility to return the package to us, we are not responsible and cannot be held liable for packages lost while trying to ship it back to us. We recommend using a tracking number to be able to track your package. The shipping cost paid to return the swimwear to Freedoms wear for a refund is neither covered nor reimbursed by us. Send us back the swimsuit using your LOCAL POST OFFICE for people from United States use USPS. (WARNING: DO NOT use any private shipping company such as UPS, Fedex or DHL). Inside your package, please include a paper where you need to write your name, your phone number, your order number and write that you want to have a refund for the order.  

Glady send it back to us at : 

27 rue Lavallee

Gatineau,

Quebec, J8Z 1P2, 

Canada

 

  •  Damaged good
We try our best to ensure the quality of our product but if you receive any damaged goods, contact us contactus@freedomswear.com tell us your order number and include a picture of the damage product. We'll make sure to sort out the problem quickly. We cannot be held liable for any damages after the swimwear have been put in the washing machine and/or drying machine.